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Refund & Cancellation Policy

​At Bella & The Misfits, we understand that life happens. We aim to be flexible and fair while also respecting the time and energy it takes to prepare for every session.

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We do not offer refunds for training methods not aligning with expectations. Our approach is clearly outlined before booking, and we welcome questions to ensure it's the right fit for you and your dog.

If you're ever unsure about a service, please reach out before booking, we’re always happy to chat things through 

Pet Sitting, Drop-Ins & Walks

  • Please provide at least 48 hours' notice for cancellations.

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  • Services cancelled with less than 24 hours' notice may not be eligible for a refund.

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  • We do not offer refunds for training methods not aligned with clients' expectations.

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Private Training Sessions

  • Cancellations must be made at least 24 hours in advance to reschedule without a fee.

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  • Late cancellations (under 24 hours) or no-shows may be subject to a 50% charge of the session fee, at the discretion of the trainer

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  • No refunds will be issued for completed sessions or packages once services have begun.

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